Authentic.Effective.Excellent.
Need help ?
info@holycrystals.in
INDIA +91 99 244 44 637
USA :+1-203-446-4260

FAQ

Font size: A A A
Q. Why should I shop at www.vijaysar.net?

A. vijaysar.net  provides you with a enjoyable shopping experience and you can be assured of authentic quality and prompt delivery. All our products are shipped through Fedex/DTDC/India Post and we stand by our quality and provide 100% Satisfaction Guarantee.

Purchase
Q. What is the minimum and maximum purchase that can be made in www.vijaysar.net?

A. There is no minimum purchase requirement. There is no maximum limit either. However, for Foreign Customer to provide optimum freight benefit and regular supply…We have offered a set of 2 tumblers + 30 Herbal Wood Blocks + 2 bottles of Supplements at a cost of US$65/- inclusive of all…Postage & Packing. All Orders received from USA, UK & Canada are shipped through FEDEX Courier.  Orders from other countries are shipped through IndiaPost. Place your Order.

Indian Customers can place order for any quantity…i.e. minimum 1 product to any.

Q. Can I get more information on the products displayed on your site?

A. It is always our effort to inform & educate customers as much as possible about the product.  We have provided lot of interesting information about the product displayed. However, if you still need more information, you may contact us using the contact us link or you may call us on (+91) 9924444637.

Payment
Q. How do I make payment?

A. Foreign buyers can use PAYPAL gateway for payment against the purchase.

B. Indian Customers can opt for payments like Credit Card, Debit Card, Net Banking, Mobile                  Banking , Cash on Delivery etc. 

Q. Will my contact information be kept confidential?

A. Your contact information are kept confidential and never shared with third party except courier/postal department. As a responsible company, we will never share your bio-data or experience with any other person without taking your permission.  We may ocassionally use your email id and contact numbers to inform you about information related to Diabetes or new products launched at www.vijaysar.net.

Delivery
Q. How do I know that you have correctly registered the order placed ?

A. After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you need any correction, you can email us before the items are shipped. Cash on Delivery Orders are confirmed by phone before shipment. 

Q. How are the items shipped ?

A. For orders received from USA, UK & Canada, the preferred logistic partner is Fedex Courier.  For other countries, the order are shipped through India Post.

B.   For Indian Customers, the orders are shipped through Fedex/DTDC/Speed Post depending on locations.

Q. How long does it take for the products to be delivered?

A. We usually need 1 to 4 business days to ship your ordered items. Transit time is 4-6 days for USA, UK & Canada ; 10-15 Days for other countries ; 3-4 days for shipment within India.. Only when the items are not available, shipping takes longer. You will be informed of any delays by email.

Q. How do I know that the item has been shipped ?

A. After the shipment we will send you a confirmation by e-mail.

Q. Are there any additional shipping charges ?

A. Unless stated about extra charges, the prices displayed are inclusive of all charges.  COD Charges of Rs.100/- is levied for customers preferring COD Payment.

Q. More questions?

A. We believe we have answered the frequently asked questions. But your question may be different. Feel free to contact us using the contact us link. We will be pleased to answer your questions. Please allow 1-2 working days for replies.

Privacy Information
Q. Will you share my data with anybody else?

A. www.vijaysar.net  has a strict privacy policy. We will never use your data outside of www.vijaysar.net. All your information will be kept confidential and will only be used to enhance your shopping experience.

Q. Customs Regulation and Local Laws

A. You are responsible for Customs Duty and other applicable levies of your country. You are also advised to check for any import restrictions or other local laws that may apply in your country. Any parcels held by Customs or other Regulators will be the sole responsibility of the Buyer & Holy Crystals/Holy Herbaceuticals/www.vijaysar.net will not be responsible for any loss occured due to non-delivery due to parcels held-up by Customs or other Regulators of their respective Countries.